World of Warcraft: Shadowlands' customization is instead of a new

With Shadowlands, Blizzard decided to focus on the existing characters and their models instead of a new class. In World of Warcraft: Shadowlands, players should finally be able to create a character that represents them.

WoW Shadowlands: New Character Customizations - Trolls, Dwarves

World of Warcraft's next patch adds surprise customization options

New Night Elf Character Customization Options in Shadowlands - Wowhead

NEW Character Creation Screen for World of Warcraft

New Human Customization Options in Shadowlands - News - Icy Veins

World of Warcraft: Shadowlands Orc, Undead, Human, and Worgen

New Troll Character Customization Options in Shadowlands - Wowhead

WoW Shadowlands added character customizations we've wanted for

New Worgen Character Customization Options in Shadowlands

Why WoW: Shadowlands' biggest feature could make or break this

Tauren Customizations! ❤ - General Discussion - World of Warcraft

Enhance Your Blood Elf or Druid with New Customizations

Shadowlands Preview: Character Customization - MMO-Champion