Legit or not?? Answer to ticket following hacked battle.net

Hi there! I got hacked on my battle.net, and they bought a wow expansion using my paypal I wrote a ticket, removed the payment method, and just now I got the following answer from a GM on my ticket. I was wondering if this is legit or not? Im afraid that im literally talking to the hacker to g

Banned for 6 months after being hacked, waited 40 days to receive a response, ban upheld because of a game i've never played. Thanks Blizzard : r/wow

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Someone hacked into my battle.net account and started cheating on cold war and got my account banned. i'm 90% sure it wasn't reviewed by a real person. : r/Blizzard

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