Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions

When things go horribly wrong during a stay, the company’s secretive safety team jumps in to soothe guests and hosts, help families—and prevent PR disasters.

Airbnb's Discrimination Problem and How Businesses Can Relate [e279] - Pasha Law PC

Airbnb Has A Secret Black Box Team To Shield Negative Press By Providing Millions In Hush Money - Live and Let's Fly

Airbnb Twitter guest complaints outlined in scathing new report

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Airbnb has a secret 'black box' team that forks over $50 million a year in settlements

You elected them to write new laws. They're letting corporations do it instead. – Center for Public Integrity

Smart Front Door Locks Deadbolt: Hornbill Keyless Entry Keypad Door Lock, Digital Electronic Bluetooth Code Locks for House Airbnb

In Joshua Tree, Are 1,818 Airbnbs Too Many? - The New York Times

Airbnb has a secret 'black box' team that forks over $50 million a year in settlements

Foxgard Biometric Door Lock with Smart APP Fingerprint Knob Remote Control with APP Smart Door Knob for Home/Bedroom/Office/Apartment/Airbnb Black