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Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions

Por um escritor misterioso

Last updated 19 janeiro 2025

Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions

When things go horribly wrong during a stay, the company’s secretive safety team jumps in to soothe guests and hosts, help families—and prevent PR disasters.

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